Geoffroy van Raemdonck
Chief Executive, Neiman Marcus Group
The seasoned executive is working to overhaul the long-struggling luxury retail group by doubling down on in-store experience and shaking up its portfolio with a minority investment in reseller Fashionphile.
As the leader in Neiman Marcus Group ’s (NMG) integrated luxury retail transformation, Geoffroy van Raemdonck is enabling strategic and performance-driven business decisions at NMG, encouraging and fostering innovative thinking, and leading NMG’s growth strategy, Revolutionizing Luxury Experiences across stores, e-Commerce, and remote selling. Geoffroy was appointed as chief executive of Neiman Marcus Group in February 2018. During his tenure, he has turned the business trajectory positive, built a leadership team committed to digital excellence, and enhanced NMG’s unique ability to serve customers while Leading with Love at the highest levels to drive new, global growth. He has prioritized Environmental, Social, and Governance (ESG) standards throughout the organization and fostered an inclusive NMG|Way culture powered by the concept of Belonging and making life extraordinary. Early in his role at NMG, Geoffroy oversaw the management of MyTheresa, doubling its revenues which led to its successful initial public offering. In 2020, he led the company through a successful restructuring and debt-reduction plan, enabling investments in the company’s digitally-enabled future.
Geoffroy has built a career driving performance improvements and digital growth platforms at several prominent luxury brands in Europe and the United States and is deeply passionate about the art and beauty of luxury fashion. Prior to NMG, Geoffroy served in leadership roles at Ralph Lauren and Louis Vuitton and was chief executive of St. John Knits. Earlier in his career, he advised consumer and brand-driven companies at The Boston Consulting Group in the New York, Chicago, Paris, and Brussels offices and served in senior roles of increasing responsibility at L Brands.
A native of Brussels, Geoffroy graduated summa cum laude from the Université Catholique de Louvain in Belgium with a master’s in business and sciences. He later obtained an MBA from the University of Chicago in 1998.
He serves on the board of the Dallas Symphony Association and American Composers Orchestra Boards as well as a member of the Fact Company Impact Council.
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What is The BoF 500?
The people shaping the global fashion industry, curated by the editors of The Business of Fashion, based on nominations and on-the-ground intelligence from around the world.
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The people shaping the global fashion industry, curated by the editors of The Business of Fashion, based on nominations and on-the-ground intelligence from around the world.
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How to Navigate the Return of Wholesale
After a hard pivot to e-commerce during the pandemic, many brands are back to working with retailers. This time, they say the terms have changed in their favour.
Inside Neiman Marcus’ Post-Bankruptcy Playbook
The luxury department store company plans to win shoppers with redesigned stores, faster shipping and digitised personal shopping.
The Year Ahead: Fashion Is Set for a Surge in M&A
As the gap widens between the best-performing companies and the rest, M&A activity will increase as leaders manoeuvre to take market share, unlock new opportunities and expand capabilities.
Neiman Marcus Emerges from Bankruptcy
Its restructuring plan eliminated more than $4 billion of debt and $200 million of annual interest expense.
Neiman Marcus Bankruptcy Ends
The group won court permission on Friday to leave behind the debts and drama that pushed it into bankruptcy, just a day after its harshest critic was arrested on federal charges stemming from the case.
Case Study | Tapping Into the Future of Physical Retail
In the age of e-commerce, defining the role of the store is as daunting as ever. But a brick-and-mortar experience is vital to brand building. A store is still the most important touchpoint between consumer and product, and the right interaction could create a lifetime of loyalty. From Warby Parker’s digital-to-physical evolution to Neiman Marcus Group’s investments in customer service, BoF examines the importance of the store — and how it complements the online experience.
Case Study | Tapping Into the Future of Physical Retail
In the age of e-commerce, defining the role of the store is as daunting as ever. But a brick-and-mortar experience is vital to brand building. A store is still the most important touchpoint between consumer and product, and the right interaction could create a lifetime of loyalty. From Warby Parker’s digital-to-physical evolution to Neiman Marcus Group’s investments in customer service, BoF examines the importance of the store — and how it complements the online experience.
The BoF Podcast: Neiman Marcus Chief Executive Sees Stores As Vital for Digital Growth
In an exclusive conversation with BoF’s Imran Amed, Geoffroy van Raemdonck expresses optimism for the retailer’s bankruptcy process and explains why brick-and-mortar remains integral to its core business.
#BoFLIVE: An Exclusive Conversation with Neiman Marcus CEO Geoffroy van Raemdonck
The seasoned executive is working to overhaul the Neiman Marcus Group by doubling down on in-store experience and shaking up its portfolio. He joins Imran Amed in a conversation about the future of luxury retail and his vision for the group.
#BoFLIVE: An Exclusive Conversation with Neiman Marcus CEO Geoffroy van Raemdonck
The seasoned executive is working to overhaul the Neiman Marcus Group by doubling down on in-store experience and shaking up its portfolio. He joins Imran Amed in a conversation about the future of luxury retail and his vision for the group.
Neiman Marcus Creditor Calls for Deal With Saks Fifth Avenue
A letter by the creditor suggests that combining the two luxury retailers would create between $2.8 billion and $4.7 billion of value.
Can Neiman Marcus Survive Bankruptcy?
Beyond restructuring its $5 billion of debt, the Dallas-based luxury department store chain still needs to reinvent itself to survive in the long run, experts say.
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What is The BoF 500?
The people shaping the global fashion industry, curated by the editors of The Business of Fashion, based on nominations and on-the-ground intelligence from around the world.
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